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30 October 2003

OXOID TECHNICAL SUPPORT TEAM PROVIDE THE ANSWERS

As part of Oxoid’s ongoing commitment to providing excellent customer service they have just launched a Frequently Asked Questions section on their website www.oxoid.com.

The section, which has been put together by Oxoid’s dedicated Technical Support Team of Julie Ralph, Josie White and Simon Watterson, answers questions on Anaerobic Systems; Antimicrobial Susceptibility Testing; Culture Media, Supplements and Raw Materials; Diagnostic Reagents; Dipslides; Toxin Detection plus a selection of general questions.

Visitors can also email queries directly to the Technical Support Team and read some of the more unusual questions asked of the department - such as the one received from a fisherman investigating the feasibility of using agar as a binding agent in bait for whelks!